Shipping Information - Whitesun Group
A great shopping experience does not end at checkout. Whitesun offers dependable delivery services to ensure your orders arrive safely and on time, wherever you are.
Delivery Coverage
Our logistics network supports deliveries across Kenya – whether you’re in Nairobi, Mombasa, Kisumu, Eldoret, or anywhere else in the country – with regional distribution options available throughout East Africa.
Processing & Delivery Times
- Orders are typically processed within 1-2 business days of confirmation.
- Nairobi and surrounding areas: 1-3 business days after dispatch.
- Other major towns and counties: 2-5 business days after dispatch.
- Bulk, corporate, and made-to-order items may require additional lead time – our sales team will confirm this at the point of quotation.
Tracking Your Order
Once your order is dispatched, our team will keep you informed of its status. If you have any questions about where your order is, reach out to Customer Support any time.
Need Assistance?
Contact our Customer Support team at 0745324353 or info@whitesun.ke.
Delivery times are estimates and may vary due to factors outside our control. Please review our Return Policy for details on damaged or missing deliveries.